Listkeeper and Alternate Listkeeper Description

Listkeeper and Alternate Listkeeper

  • 2 year term (1 year as back-up; 1 year as primary listkeeper)
  • 2 years sobriety
  • Must be member of Business List.
  • Serves on Steering Committee.
  • Will be available, in conjunction with the Business Chairperson and Secretary, to answer questions/concerns/issues from any member of GROW. These Trusted Servants will confer among each other to provide an appropriate answer or resolution based on prior Group Conscience guidelines, and will respond back to the inquiring member.
  • GROW Administration Password will be changed every two years, starting in April 2015.
  • Conduct a roll call every year. The particulars of when and how shall be left to the discretion of the Listkeepers.
  • Deal with all requests in the administrative mailboxes to subscribe, unsubscribe, or change email addresses on the lists.
  • Maintain two-month archive of all such requests.
  • Receive and forward to greeters all requests for new membership.
  • Process all former members who wish to rejoin the group as new members.
  • Occasionally correspond with requesters prior to forwarding to greeter to clarify the nature of the request.
  • Maintain two-month archive of these requests.
  • Maintain copy of greeter letter to fill in temporarily for absent greeters if no backup greeter is available.
  • Greet, correspond with, introduce and subscribe emergency 12th Step calls.
  • Forward names to 12th Step Listkeeper.
  • Maintain two-month archive of these names.
  • Evaluate each piece of bounced mail and determine if it’s from a nonsubscribed member, a malfunctioning mail server, a full mailbox, a member who has left her ISP without a forwarding address, or is a misdirected email to the Listkeeper.
  • Deal appropriately with each piece of bounced mail, including forwarding, redirecting, returning, answering, archiving, or deleting it.
  • Occasionally assist individual members in troubleshooting email delivery and posting problems and use of their email programs, at the discretion of the Listkeeper.
  • Unsubscribe members whose mail is undeliverable according to pre-established protocol. This protocol includes bouncing mail for up to 24 hours.
  • Deal with tech staff at the listservice when mailing list software is unresponsive or list is not sending mail.
  • Archive 10 digests and business digests.
  • Maintain copies of current Guide to Email Etiquette.
  • Subscribe all trusted servants to the busines list prior to the start of each business meeting.
  • Post intermittent messages about new problems.
  • Post status reports about server problems.
  • Contact listservice when list-approval (i.e. Listkeeper) names need to be changed. Assist with sending new or revised introductory letters to listservice for distribution to new members.
  • Work with Chair and Secretary to deal with disruptions, in keeping with Our Common Welfare Guidelines, as approved by group conscience.
  • The Listkeeper and Sponsor Listkeeper will coordinate to ensure that when someone unsubs, if that person is listed on the Sponsor List, her name will be deleted from the list of available sponsors as well.
  • Common duties and requirements to all Trusted Servant positions is described here.
  • Wording for letters commonly used are provided in the links below: